The Atcom AT800DP call centre IP telephone is ideally suited to the productive call centre workplace. No handset - but a headset connection, HD voice quality, a backlit 3-line LCD display, 7 programmable function keys, intuitive operation and menu navigation make this telephone the ideal work device for every call centre Agent.
Package contents
- Atcom AT800DP (PoE-in)
- Headset metal hanger
- EU power supply
- CD-ROM
- ADD-COM ADD880 Two-Ear Headset + ADD-COM Curly Cord - QD to RJ11 (Grey), ADDQD-01
Specification
VoIP
- Support SIP protocol (RFC3261, RFC2543)
- Support Call Forward, Call Transfer, Call Hold, Conference Call
- Support DND, Call Park, Call Pickup
- Support Auto Answer
- Support Redial, Speed Dial
- Support Black Lick
- Support In band audio, RFC2833 and SIP Info DTMF
Voice
- Tone generation and Local DTMF re-generation according with ITU-T
- Codec: G.711, G.722, G.726, G.729, G.723, iLBC, Lin16
- HD voice support
- AGC (Auto Gain Control)
- AEC (Auto Echo Cancellation)
- VAD (Voice Activity Detection)
- CNG (Comfort Noise Generation)
- HAC (Hearing Aids Compatibility)
- Jitter buffer
- User Define Ringer
Networking
- LAN port: Static IP/ DHCP /PPPoE
- PC port: Support Bridge and Router model
- LAN support Primary and Secondary DNS
- Support VLAN
- Qos support Diffserv
- Support SNTP
- Support STUN
Management
- Support HTTP or HTTPS visit WEB
- Support autoprovision update configuration file or firmware
- Web management
- Upgrade firmware through HTTP, FTP or TFTP
- Support Auto Provisioning
Hardware
- Independent Login/Logout Key
- Support 7 programmable keys
- Login/Logout indicator light*1
- status indicator light*1
- Mute indicator light*1
- Softkeys *4
- Call indicator light*1
Interfaces
- Support 2 RJ-45 Ethernet ports
- Support RJ-9 professional call center earphone port
- Power port*1
Electric requirements
- Power adapter: output DC 12V/450 mA
Compliance Certificates
Product safety information
Manufacturer information:
ATCOM
2nd Floor, Building A, STECH park, No. 73
Guangdong
Shenzhen, China, 518055
info@atcom.com.cn
https://www.atcom.cn
Responsible person:
VoIPDistri, Mathias Gottensträter
Im Hagen 3
Nordrhein-Westfalen
Halle, Deutschland, 33790
info@voipdistri.com
https://voipdistri.com
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