Snom's new M5xx DECT system is designed for offices, shops and medium-sized businesses for whom the ultimate in mobility is just good enough. Equipped with all the essential features for business communications, the M500 allows two base stations to be paired in tandem and combined into a single cell. The connected stations then support up to 10 parallel calls and the integration of up to 16 terminals.
Key features
- Dual cell with up to 2 bases possible
- Up to 10/8 handsets single / dual cell base
- Up to 8 simultaneous calls (NB)
- Wireless software updates for handsets (OTA)
Snom M500 - full DECT mobility
The Snom M500 dual cell system is the core of the new M500 series from Snom.
The Snom M500 is designed for all offices or businesses of medium size and scalability.
Two base stations (with a planned update also more) can be combined to one DECT cell, in which up to 16 phones can be registered and just as many parallel calls can be made.
The system supports both the robust and haptically ergonomic Snom M55 handset and the new Snom M58 DECT desk phone for mobile office workplaces.
A special highlight of the new dual-cell system is certainly the unique telephone system function "Shared Call Emulation" (SCE), through which calls from several trunk lines can be monitored system-wide by means of six LED function keys, answered, held and picked up with any connected telephone - a function that ensures an additional degree of flexibility in various application scenarios. Security is also the focus of this Snom product. The Snom M500 is equipped with the latest encryption standards (TLS & SRTP). Automatic configuration as well as zero-touch provisioning and authentication are carried out using Mutual TLS (MTLS).
M500 - DECT mobility plus easy call management
With 2 base stations forming a DECT cell for up to 16 phones and 16 parallel calls, the M500 is suitable for medium-sized offices or shops. In addition to the M55 handset with its robust and ergonomic haptics, the M500 also supports the wireless M58 DECT desk phone for mobile office workplaces. A distinguishing feature is the unique Snom ‘Shared Call Emulation’ function enabling call sharing on several lines. Calls can be monitored, accepted, held/unheld, and picked up via 6 LED function keys across all registered phones. 1
Basics
- Product information
- DECT dual-cell base station
- Colour: white
- PN 00004628
- Placement: indoor, desktop, wall mounting
Dimensions and weight
- Dimensions (H x W x D, approx.)
- 175 mm × 123 mm × 38 mm without footstand
- 189 mm × 123 mm × 70 mm with footstand
- Weight (approx.) 307 g
Indicators and keys
- 3 LED indicators
- DECT status indication: 1 dual-colour LED
- VoIP status indication: 1 dual-colour LED
- Power status indication: 1 green LED
- 2 dedicated function keys
- Reset
- DECT pairing | DECT locator
Audio codecs and features
- Audio codecs: G.711 (A-law, μ-law), G.722, G.726, G.729ab, Opus, iLBC
Interfaces and connections
- M500 power options
- Power over Ethernet (PoE)
- Power adapter2
- 100 - 240 V AC, 50 - 60 Hz | 5 V DC
- Wired interfaces
- Power adapter: coaxial power connector (socket)
- Ethernet 10/100 Mbit/s: 2 × RJ45-8P8C sockets3
- Wireless interfaces
User interfaces and setup
- Configuration and setup via menu-driven web
- user interface (WUI)
- Languages: English, French, Spanish, Italian, German, Dutch, Greek, Russian
- Automatic configuration via provisioning
- Loading of settings and firmware via HTTP / HTTPS / TFTP
- Zero-Touch provisioning and authentication with Mutual TLS through individual certificate issued by Snom CA
- Localization
Directory support and call features
- Up to 48 SIP identities / accounts
- Directory support
- LDAP (server-based directory)
- Central directory on the base station with up
- to 500 shared entries
- XML phonebook support
- Related features
- Shared Call Emulation1
- Paging zones
- Intercom groups
Networking technologies and protocols
- Network technologies
- Secure VoIP protocols
- SIPS (SIP over TLS), SRTP (RFC 3711)
- Network protocols
- DHCP, NTP, LDAP, LLDP-MED, HTTP
- Secure network protocols
DECT technology and features
- Standard: DECT
- Authentication/encryption of base and handset
- Seamless handover
- Wideband audio
- Frequency band: 1,880 - 1,900 MHz
- Output power: < 250 mW
- Coverage
- Up to 50 m indoor range
- Up to 300 m outdoor range
- Single-cell installation
- Handsets: up to 10
- Narrowband calls: up to 8
- Wideband calls: up to 4
- Dual-cell installation1
- Handsets: up to 16
- Narrowband calls: up to 16
- Wideband calls: up to 8
- Software upgrade over the air (SUOTA)
Environmental conditions
- Operating ambient temperature: 0 °C - 40 °C
Package contents
- Hardware
- Documentation
- Quick Installation Guide (QIG)
Interoperability
Snom accessories and compatible devices
- Power adapter: M500 PSU2
- EU: PN 00004633
- UK: PN 00004634
- DECT handset: M55
- EU: PN 00004629
- UK: PN 00004630
- DECT desk phone: M58
- EU: PN 00004631
- UK: PN 00004632
1 Shared Call Emulation: Snom's unique PBX feature emulation for line, hold/unhold and call pick-up
2 If PoE is not available
3 1 port reserved for dual-cell setup
Series overview:
- Snom M500 IP-DECT Base
- M58 DECT Desktop Phone
- M55 DECT Handset
