The CTI Client 3.x can be used in "basic functions" with an existing license of version 2.x. An upgrade from version 2.x to 3.x is therefore free of charge.
The CTI Client 3.x Professional includes some new "Advanced functions", which can only be used with a current license or a license upgrade.
New "Advanced functions" of the CTI Client 3.x Professional:
| License terms for the "Advanced Features" |
|
# You have a license "CTI Client Professional", which was issued after 31-12-2011. |
The "Advanced functions" are covered by the existing license and are automatically unlocked. |
|
# You have a license "CTI Client Professional", which was issued before 01-01-2012.
# You have a license "CTI Client Standard".
Which license is entered in your CTI Client, you will see under [Options > License].
|
After upgrade from version 2.x to 3.x, the "Advanced Functions" will be released 30 days for testing.
The permanent activation of the "Advanced Functions" requires a license key "CTI Client Upgrade 3.x Pro".
You can order a upgrade license via: [Main menu > ? > Order...].
The upgrade license keys is to enter in addition to the existing license via: [Main Menu > ? > License...], then the application must be restarted.
|
Compatible with Aastra SIP, Snom 3xx/7xx/8xx, Tiptel, Yealink and Alcatel Temporis IP200/600/800 IP-phones
Imagine: Your telephone rings and you see the name of the caller and all contact info and notes on your screen — you answer the call with a mouse click — you enter some call notes, later also visible for others in your team — and, at end of conversation, a call journal entry is created.
Imagine: You simply click on a phone number in an email, on a web page or a data form (with the middle mouse key) — a small popup-dial-menu displays the number again — and, with a second mouse click, you can dial it.
Imagine: Your telephone rings — a control-sequence transfers the caller or record ID to another (non-TAPI) application and starts application-specific caller ID processing.
These are only three examples of CTI (computer telephony integration), supported by xtelsio.
More Infos about Telephony Functions, Data Connectors, Other Functions, Special Configurations click here.
| Features of the program versions: |
The xtelsio CTI Client is offered in three versions which distinguish with regard to the function scope:
-
Light (free)
- Standard
- Professional
|
Hint: The Standard and Professional-version are basing on the same installation (xtelsio_setup.zip). During the evaluation time of 30 days you can test the full function scope of the Professional-version. If you acquire a license key later for the Standard-version, only the functions of the Standard-version will be activated
Supported Functions
|
| Supported Functions |
Version |
| |
Light |
Standard |
Professional |
| Telephony |
|
|
|
| - TAPI (Dial, Drop)
|
x |
x |
x |
| - TAPI (Answer, Consultation, Transfer, Toggle, Conference, Hold)
|
|
x |
x |
| - TAPI (Call Forwarding, Do-Not-Disturb)
|
|
x |
x |
| - Redial |
|
x |
x |
| - CAPI Driver |
|
x |
x |
| - Voice Recording (if you phone by ISDN card and Headset)
|
|
|
x |
| - Multiline |
|
x |
x |
| - Connector for xtelsio CTI Server |
|
x |
x |
| - TAPI Connector (TAPI Driver) |
|
x |
x |
| - TAPI Connector for Asterisk PBX systems |
|
x |
x |
| - TAPI Connector for snom phones |
|
x |
x |
| - TAPI Connector for Zoiper |
|
x |
x |
| - SIP-SoftPhone |
|
|
x |
| - TAPI Connector for Skype |
|
|
x |
| - ActiveX Control |
|
|
x |
| - Outlook Add-In |
|
|
x |
| - Search in PhoneDialog |
|
|
3.x |
| LCR (DE only) |
|
|
x |
| - LCR Update |
1x |
|
|
| Data Connectors |
|
|
|
| - Text Files (*.csv, *.txt) |
x |
x |
x |
| - Load Text Files from Web Server (HTTP) |
|
|
x |
| - Load Text Files from File Server |
|
x |
x |
| - Outlook |
|
x |
x |
| - ODBC (Databases with ODBC Driver) |
|
|
x |
| - Lotus Notes (via ODBC Driver) |
|
|
x |
| - ACT!-Contacts (readonly) |
|
|
x |
| - combit address manager Contacts (only read access) |
|
|
x |
| - cobra Adress PLUS Contacts (only read access) |
|
|
x |
| - LDAP Data Sources (only read access) |
|
|
x |
| - Limit of Records (Maximum Entries) |
200 |
|
|
| - Maximum Number of Telephone Books |
1 |
|
|
| - Data Import |
x |
x |
x |
| - Data Import via Clipboard |
|
x |
x |
| Data Form |
|
|
|
| - Individual Adaptation of the Data Forms |
|
x |
x |
| Journal |
|
|
|
| - Maximum Entries per Day |
10 |
|
|
| - Log Calls in Outlook Journal |
|
|
x |
| - Search Filter |
|
|
x |
| Appointments |
|
|
|
| - Maximum Number of active Appointments |
10 |
|
|
|
E-Mail (Send via default e-mail client)
|
x |
x |
x |
| Speed Dial |
x |
x |
x |
| - Monitor Bar |
|
x |
x |
| - Maximum Number of State LEDs |
3 |
16 |
256 |
| - Speed Dial panel based on CTI Server group |
|
|
3.x |
| Presence management by CTI Server |
|
|
3.x |
| Call Notes |
x |
x |
x |
| - Document Hyperlinks in Call Notes |
|
x |
x |
| - Linked Notes (e.g. Outlook Memo Field) |
|
x |
x |
| Interworking |
|
|
|
- Dial from out of other applications by Hotkey
(The lite version is limited to 20 Actions per day.)
|
x |
x |
x |
| - OCR Dial by middle Mause Key |
|
x |
x |
| - Dial from out of other applications by TAPI-Connector |
|
x |
x |
| - Dial by URL |
|
x |
x |
| - Dial by Numeric Key Pad |
x |
x |
x |
| - Control of Other Applications (Transfer Phone Number) |
|
x |
x |
| - Word Document Templates |
|
x |
x |
| Create Setup |
|
x |
x |
| Search in Telephone Book |
|
|
|
| - Name, First Name |
x |
x |
x |
| - Company, Phone Number, Group, ID, Search Filter, Full Text, MultiField |
|
x |
x |
| Global search window |
|
|
3.x |
| Item weight: |
0,01 kg
|
|
PN:
|
CTI_U_5
|
Product safety information
Manufacturer information:
Ralf Steinrücken ITecSoft
Parkstr. 34
Baden-Württemberg
Chemnitz, Deutschland, 09120
info@itecsoft.de
https://www.phonesuite.de
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